For ERA Shields broker, Alan Wilaby, real estate sales do not revolve around the agent, but rather the needs and wants of the client. As his mantra "Its All About You" implies, his focus is on assisting his buyers/sellers in any capacity he can. "Problem solving is what I get paid for," says Wilaby. "That is the only job description a realtor should have." "Real estate is not about selling," he adds, "My clients know what they need. I dont have to sell them on what they want to do. My job is to remove any obstacles that might interfere with their achieving that goal."